FamWise Policy Team
1. Our True-to-Code Promise
At FamWise, we don't just use standard template language about privacy—we engineer it. This policy accurately reflects the exact storage technologies actively running in our platform code.
We do not use any third-party behavioral trackers, advertising pixels (like Meta/Facebook), or marketing analytics scripts.
2. How We Use Cookies & Local Storage
Browser storage generally takes two forms: "Cookies" (files sent back and forth to our server) and "Local Storage" (files kept strictly on your device). We use these solely to make the platform securely function.
A. Strictly Necessary Cookies (Server Sessions)
- We issue a single, highly secure session cookie (PHPSESSID) when you visit the site.
- What it does: It keeps you logged in, authenticates your session, and protects you against Cross-Site Request Forgery (CSRF) attacks.
- Security: By design, this cookie is flagged as "HttpOnly" and "Secure"—meaning it can only be transmitted over HTTPS and cannot be intercepted by outside scripts.
B. Functional Local Storage (Your Device)
Instead of sending your viewing habits back to our servers constantly via cookies, we use your device's browser `localStorage` feature to save your preferences directly on your machine:
- Video Resume States: Remembering exactly where you paused a video so you can pick up where you left off later.
- Interface State: Temporarily holding onto "Like" intents or form inputs (like during the Organization Seat Claim process) so you don't lose your work if you accidentally refresh the page.
3. Essential Third-Party Integrations
To provide premium services, we securely integrate with a few key partners who may manage their own necessary technical cookies while you interact with them through FamWise:
- Stripe: Sets essential technical cookies required for fraud prevention, 3D-Secure verification, and secure checkout processing when you manage your subscription.
- Video Delivery Networks: Our streaming infrastructure may issue temporary routing sessions to ensure your video connects to the fastest geographical server without buffering.
4. Managing Your Preferences
Because we only utilize storage for strict authentication, security, and essential playback functionality, opting out of cookies in your browser settings will effectively log you out and break core FamWise functionality. However, you are always free to clear your browser's cookie and Local Storage cache at any time to comprehensively reset your footprint on your device.